Hotel Diva SPA

Ich kann dieses Hotel nicht weiter empfehlen!Der Service ist super super schlecht!Ich habe nicht das bekommen was ich gebucht hatte!!!Die Zimmer sind dreckig und abgewohnt!!!!Wir haben das Hotel vorzeitig verlassen da es dort nicht auszuhalten war!!!!

Der Checkin verlief reibungslos, die "Dame" am Empfang konnte gut deutsch sprechen. Die Zimmer war gut eingerichtet und sauer, es ist auch ein kleiner Kühlschrank und ein Safe vorhanden. Zur Begrüßung gab es für alle leckere Kekse. Das Frühstück war ausgezeichnet, es war für jeden Geschmack etwas dabei.

No air conditioning dirty dingy looking , two lousy restuarant for dinner, breakfast was good staff not pleasant never had change to give you so you end up tipping them because of that. Pool staff yell at you very rude hotel if I ever travel again only Hilton Sheraton big hotels these smaller expensive places don’t have anything and they get away with being rude to you especially your out of the country😕

The one bedroom suite was adequate but we are a family of four and there were only two bathrobes in the room and 4 hand towels. No bath towels for my two children or us. The bathrobes are for the pool&spa which leaves you with hand towels. No shades in the living room where they set up the sofa bed. The staff is very unfriendly. The pool tiles are very slippery and instead of fixing the problem you are constantly reminded by the military police like lifeguards to hold hands of your kids, dont let them run, dont let them jump, etc. For 220Aud a night it is a rip off as they dont even provide free parking space. It is also ridiculuous to have one personnel in the spa when the hotel is listed as a spa resort. So couldn't even get a booking for a massage. The only thing good about the hotel is the breakfast which was a good variety and there is a kids corner with toys to keep them busy. I'd steer away unless you have no other choice.

The Hotel was excellent very comfortable room great pool and good location. Only down side was that a lot of the reception and Spa staff spoke very little English so we found it hard to communicate.