Wyndham Vacation Resorts Great Smokies Lodge

We loved everything except they didn't service our room - they wouldn't clean your room unless you were staying 7 days or more. Four days is a long time to stay without cleaning. They brought us extra towels and another pan upon asking, but no trash or other services.

Our family decided to plan a get away and water parks are a huge hit with us all. However we were very disappointed to find that many of the slides were closed upon arrival on Thursday but were told by several staff members that it was supposed to be reopening on Friday, the next day. We were at the hotel until Sunday and it still had not reopened. The facility was not as crowded as it had been on previous stays so that was a plus. All in all it is still a very nice family friendly facility. But it's even better when you are able to enjoy all its ammenities!

Outstanding hotel

The unit itself was lovely. The perfect place for our family to stay! The only downfall was the water pressure in the main shower was nonexistent, and the shower floor was filthy. Nothing that would hinder us from another stay though!

Loved every second of the trip. From the time we checked in till the time we left was great. Only two complaints. One the walls are a little thin. Two the walk across the parking lot to get to the pool and game room. They did ask if we wanted to listen to a timeshare presentation for a $150 visa gift card. We said no and that was the end of that. The room was amazing and had everything we needed. Two huge rooms with three beds. A pull out couch bed. For a family of five it was more then enough room for us. The game room was really nice. The kids had a blast running all over the place. They went from game to game all day. They have a wave pool, Kiddie pool, regular pool and a massive hot tub. The kids and I ran to every pool through out the two days. very nice facility. Lifeguards all over the place.