2/10 – Mangelhaft
7. Jan. 2025
Speechless
An hour after check out i noticed the hotel charged my card 5 times starting with 250 and the last one 1 dollar. I keep my card locked so the transactions were denied. When i called to ask why the girl at the front desk said she did not know she just got there. Long story short they accused me of smoking which i do not smoke that it is disgusting and that i air that bad habit 15 years ago and then she said i broke tile in the bathroom and a towel bar. There were hooks not a towel bar and i clean the room horn me departing. I travel a lot and this claim is b.s. when i asked to speak with a manager she said there is nothing talking can do at this point. I'm so pissed. I have never felt so disrespected
Nicole
Nicole, Aufenthalt von 1 Nacht
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