Glass House Inn

We booked 2 rooms for 2 nights and stayed for 1 night on our trip from Ohio to Niagara Falls. I know that it is a Motel and I can't expect too much, but those rooms were dirty and not taken care off. The water tap didn't work properly. There was a lot of dust on the window frames. The AC unit was old and very noisy and the mattresses were hard and uncomfartable. In addition, the service staff was not very considerate when we asked them for reimbursement of 1 night since we had to change plans to see Niagara Falls earlier because of rain that was forecasted the day we planned to go. So we din't get any reimbursement.

We booked 2 rooms for 2 nights and stayed for 1 night on our trip from Ohio to Niagara Falls. I know that it is a Motel and I can't expect too much, but those rooms were dirty and not taken care off. The water tap didn't work properly. There was a lot of dust on the window frames. The AC unit was old and very noisy and the mattresses were hard and uncomfartable. In addition, the service staff was not very considerate when we asked them for reimbursement of 1 night since we had to change plans to see Niagara Falls earlier because of rain that was forecasted the day we planned to go. So we din't get any reimbursement.

The hotel is very clean but dated. The bed was miserable and killed my back. Beds are very subjective, but I won’t stay here again

Our stay was enroute to Pittsburgh to visit family. The motel was as advertised being vintage 1950’s style. We missed out on some of the benefits of a summer stay, but overall we enjoyed a nice stay. The manager at the front desk was pleasant and welcoming. The beds were comfortable and the room was clean. Opportunities for improvement would be snow removal and addressing room odor.

Staff was very friendly as well as other guests. Room was extremely comfortable. Will stay here again when back in Erie.