2/10 Poor
Nov 18, 2024
Would Not Stay Again
The room was clean, which is about the only good thing I have to say about this property.
There were lots of things missing from or broken in the room. For example, the latch to stop the door from opening with a key was broken off, the toilet was turned sideways off its base and the lid didn't fit, no closet, phone, or hair dryers available in the room, the microwave turn tray was broken, the curtain was broken, and the internet provided to guest was extremely slow. The hot tub was also broken for the duration of our stay and their continental breakfast is a joke (milk, yogurt, cereal, a waffle iron with no mix, and bagels with no toaster or toppings).
There were also loud noises coming from throughout the hotel at all hours of the night including thunping, banging, and yelling in the hallway.
Overall, I was disappointed in the difference between the website description and photos and the actual property when seen in person.
Verified traveler
3-night trip
Verified Hotels.com guest review