The staff were friendly and the location is ok, but I don't understand all the good reviews about the Queen's Plaza.
Our room was ok size wise, bottles of water and a small fridge in our room which was good. We had a view was of a wall, which was a bit depressing. Lots of bird muck on the outside of the windows, particularly on the bathroom window. Wallpaper was peeling off in places, thick dust on parts of the skirting boards, the bathroom was clean but the shower doors didn't shut properly.
The real issue was the communal corridors and landings, dirty carpets it smelt and it all just felt grubby. It wasn't cheap either.