Hôtel Dandy

My husband and I stayed in this hotel for two nights. It’s a perfect location in old town, just few hundred yards from Saint- Joan of Ark Church. Unfortunately, there is no information on hotel’s website that it’s pedestrian street only. After few rounds on nearby streets ( our GPS got “crazy”), we parked the car on another street and I walked to hotel. A very nice front desk person opened the metal boulder, so we could get to hotel to unload our luggage. After that we had to drive to parking garage which is two blocks away and costs 15 euros s day. Our room was clean, bed comfortable. As usual, website pictures are more impressive that a reality , but we knew that it’s a small, old hotel and it’s location was more important to us. However, both nights we couldn’t sleep till 3:00 am, because of outside noise. There is a bar across the street that stays open till 2:00 am and “ happy” customers didn’t care how late it is. Also, please note that shower gel, shampoo and conditioner are all in one, as in majority of European hotels.

Hotel charged me 4 times on my card for a 1 night stay. When I sent them proof they still denied and refused to refund. I booked via hotels.com and despite the assurances no help in the end. A budget hotel cost me a 5 star price for 1 night. Do not go to this hotel

Cute rooms. 5th floor not accessible by elevator. Internet didnt work in our room.

This hotel was the perfect location for walking anywhere in the city, and within a very short distance to and from the train station. Very clean, comfortable bed and pillows, natural light filled room and bathroom with great windows that open for ventilation. The service from staff was excellent. The Wi-Fi only worked in the lobby , but we didn’t mind. It was a little bit noisy late at night from the bar across the street; but we think that was because it was a Friday night. We still loved our stay here !

We stayed one night on our return from Spain. The hotel has parking for only 3 cars and this was booked so we parked in an underground car park 3 mins walk away. The hotel is in an older building, very central for sightseeing. We were up in the roof, which gave us lovely views from the skylight windows, but my 6’3” husband found the bathroom a real challenge. Even I, at 5’1” was struggling to stand upright in the shower. The rooms were all beautifully decorated and the bed was comfortable. There are bars and restaurants nearby - bear that in mind if you don’t like city noise especially in summer as there is no air con. We didn’t have breakfast but the croissants and coffee smelled great! Great value hotel too for such a fabulous location.

Friendly, helpful hotelier and staff and hotel in good central area of Rouen which is very interesting historic city. We felt that breakfast price was a bit high per person, relative to lunch/dinner prices of local restaurants. We liked Hotel Dandy and will think to book again for a future visit.

Wouldn't refund my money even though we had a medical emergency that prevented us from staying at the hotel that night. Front staff was extremely rude and had no sympathy at all.