Holiday Inn Express Hotel & Suites Texarkana East

When I arrived to check in the front desk told me room wasn't cleaned and ready yet I arrived at 5pm check in started at 3pm. 30 mins go by and I finally asked front desk how much longer that i had 3 kids in car that have been cooped up 7 hours. She proceeded to check us in. We get to room and it's not even cleaned sonwe were checked in to a dirty room had to wait on the cleaning cree to come finish. This was by far the worst experience at any hotel I've ever stayed at.

Went from king room on the third floor to a double queen due to mildew/moldy smell in room. Second room still smelled of mildew/mold but the smell was less; however, one of the queen's had two small blood spots on the comforter near where you would put your face if you pulled up the cover to it. That is disgusting. There is no way it couldn't be seen by cleaning services if they were actually cleaning. Other appearance of the room other than blood and smell was ok. NO SOAP on the counter in the bathroom. I guess we are suppose to use the body wash dispenser in the shower which usually has body wash, soap, and conditioner. This one had body wash dispenser, a shampoo dispenser and a small bottle of and conditioner where the dispenser should have been. Finding a positive, the bed was comfortable. Just left a Tennessee IHG. This was the opposite of that stay. Wow!

I was looking for a clean and quiet place to spend the night during a cross-country journey.

Great place, had the best sheets I’ve ever slept on.

Excellent location right off the interstate. The staff was friendly. Our room was clean and the beds were comfortable. There was a great variety of breakfast foods.