The staff was excellent. However, there were several issues. First, when we returned to our room the first evening, the sound on the tv did not work, and we had to pack up and move to another room. In the new room, the safe did not work. The site is under construction, so there was a lot of noise. The floor in the elevator was disgusting for a couple of days before it was finally cleaned. Breakfast was in a meeting room and was not an attractive setting, but attendant was very nice. Parking was easy and location was good. Our room was not cleaned, so my husband had to go to desk to get coffee and towels for our second day. Overall, disappointing.