Hotel Masaccio Florence

The best thing about this hotel was the front desk clerk. He was very friendly and knowledgeable and was even kind when we contacted him late night for an emergency. He also showed us where to visit in Florence on a map and was very welcoming and attentive about our stay. If you have heavy luggage, I do not recommend this hotel unless you don't mind carrying it up several flights of stairs as there was no elevator. Additionally, the bathroom was in the hallway and was shared so if you have qualms about that again, might not be the place for you. The internet worked well but you are required to create a login however, that is standard in most places in Italy. The room itself was nothing special but if you are in town just touring and need a place to rest your head, this is an affordable and clean option. Just note that it is a bit of a walk from the hotel to City Center where the museums are so you will need to plan accordingly. Also, this part of town has a lot more locals and a lot less of authentic Italian food so if you like food fusion or American food you will be set in this area but if you don't, it is quite a ways our for something authentic.

Much better than any of the previous reviews. Easy checkin, friendly staff, clean room. No disappointments. Shared bathrooms are always a very strange thing, but that was noted on listing,

The location of the hotel is distant than it seems. It takes a 10 minute walk to get to the bus station and takes a good 12-15 minutes of winding streets to reach center. The room I got was nothing like pictured. There was a single light in the room, it looked dark and old. the room was long, the furniture seemed old but everything worked. The tv was so far and small it was impossible to hear anything. There is no AC but they provide a fan which gets noisy. If you open the window, you might get mosquitoes. But all these things are common for florence hotels in summer. I had almost zero interaction with the staff at the hotel, only during check in and check out. Which might be my own timing. They were friendly and helpful and I had no issues.

The staff was nice. The room was up quite a few sets of stairs even though it was the "first floor". The room was very hot so we had to leave the window open all night and the street was very noisy below.

The hotel is in a quiet area of Florence, about a 20 minute walk from Santa Maria Novella train station. We arrived after hours when reception had closed but the owner buzzed us into the hotel and had left our room key for us and we checked in properly the next day. Cannot fault this hotel at all