Our family accommodations!
This place was great except for the one roach that came out of nowhere less than 5 minutes checking into the room! We weren’t able to check out quite on time and with no option to pay for extra time, the threat to call the police to assist a manager to kick us out was out into effect, we just needed the time to get things together with 5 kids! Cynthia at the front was a little harrassing! But we wanted to comply with leaving, just needed her to be patient!
Racheal, Familienurlaub (2 Nächte), 15. März. 2021
Everything was nice and clean
Nausha, Familienurlaub (1 Nacht), 17. Feb.. 2021
Not outstanding but not horrible
Celebrating Valentine Day. Overall wasn't too bad. Folks in room next to us must have been smoking cigarettes because we could smell it from our bathroom. General feel was a little "ghetto" but OK for one night. Would recommend the Staybridge by RDU airport instead for longer stays.
David, Reise (1 Nacht), 13. Feb.. 2021
Staff were very friendly and helpful.
The only issue was that the breakfast was following State Covid19 guidelines and that was an inconvenience when you're hungry.
Familienurlaub (1 Nacht), 5. Feb.. 2021
The dishwasher in my room was not mounted to the wall and it fell out of the wall, as I was unloading dishes. There was hair in the kitchen drawers and around the bathtub. I do not recommend!
Romantikurlaub (1 Nacht), 30. Jan.. 2021
stayed for a week in a suite with kitchenette. seprate living / sleeping area. very roomy and nice
Romantikurlaub (5 Nächte), 22. Nov.. 2020
Firetrap and a Disgrace to Staybridge Suites name
This hotel is in very bad need of maintenance. We did not see a House Cleaning person the 3 days we were there. The Front Desk takes their phone off the hook so you can not call the Front Desk from your room. On our second night there we were awaken at 3:00 o'clock in the morning buy smoke alarms and the room half filled with smoke. Upon getting up I notice the smoke coming out of the heater, so I shut the heating down and open the windows. Of coarse I could not call Front Desk as stated earlier. So upon going down to Front Desk I had to awaken the person on duty,told them what had happened, and they pretty much acted like it happens on a regular basis. Was given another room, but ended not being able to sleep the rest on the night in case of fire. Would of change hotel the following day except for I was there for a early morning Medical procedure at UNC. So after the procedure , I took a afternoon nap while my wife was on fire watch and the then see slept at night while I stayed up all night on fire watch. Upon checking out I said something about the fire to the manager and was told they were going to have someone look a the heater This should of been done the very next morning. Overall it would not surprise me if the place burnt down by now. So find yourself a better hotel than this !!!!
JOSEPH, Reise (2 Nächte), 19. Nov.. 2020
Choose another hotel
We were very disappointed in the condition and cleanliness of this hotel. We have always been pleased when we have stayed at other Staybridge Suites but definitely not this one. The only positive was the lady at the check in desk, she was helpful and friendly.
Every floor reeked of smoke, which I thought it was a nonsmoking hotel. Our first room assigned had mold and weather damage marks all across the ceiling and the smell of musty mold was gagging. It had looked like the ceiling had been attempted to be painted but all damage could easily be seen. The paint was splattered everywhere on the furniture and floor. When I requested another room, the front desk allowed us to view 2 other rooms on our own and choose which one would be better. The second room was not as bad but had a very strong odor of smoke and was musty. Room 3 was better but still had a strange smell. Since we had booked 2 nights and our money was nonrefundable, we were stuck. Also, the clientele going in and out of the hotel was somewhat shady as well as a few people hanging out in the halls on different floors. My teen daughter was very uncomfortable with her safety throughout our 2 night stay.
Amy, Familienurlaub (2 Nächte), 16. Okt.. 2020
Great room for a great price.
Was upgraded to a king at checkin.
Relaxing pool, never crowded.
Familienurlaub (3 Nächte), 18. Aug.. 2020
Room smelled and carpet was wet
Geschäftsreise (3 Nächte), 10. Aug.. 2020