Homewood Suites by Hilton Portsmouth

The mattress had dips in it where others had slept so they should be rotated out or new ones put in. Bed looked like someone had already slept in it. (we didn't say anything) There were dishes in the dishwasher and didn't know if clean or dirty. There was no dish soap to wash dishes, guessing everything is expected to go in dishwasher-which is why the cooking pans looked like food didn't come off. The breakfasts were pretty good unfortunately some guests abused it by filling plates with bagels and fruit and then setting in center of their table waiting for their family to arrive an hour later and holding tables and chairs so other guests couldn't sit down. Pretty sure most of food was thrown away. The "happy hour" held Mon - Thurs was a nice touch. Every room had a calendar stating what was served, unfortunately nothing on the calendar was served except wine and beer. The menu was disappointing. Same guests in morning did same thing in evening with taking more than they should and taking up tables/chairs waiting for rest of family. Some evenings food was gone within half hour and the times were from 5-7:30 p.m. So disappointing. The person doing the "happy hour", Cindy was awesome and kept very busy. She was good with the guests and children. On a quieter evening she had some time to chat with the guests while cleaning tables and was very friendly. Cindy is an asset to this Homewood Suites. She takes pride in her job and it shows. Housekeeping was lacking.

Good stay. Shuttle downtown was good

The room was good however it needed an upgrade particularly in the washroom.

Rooms are moldy smelling. They allow dogs which is a problem if you have carpet. Worst issue - no Portico - so have to pull up and unload luggage (which is a lot when you choose an apartment hotel) in the pouring rain. When I mentioned this they said Homewood Corporate does not allow porticos. This seemed like total nonsense. Have stayed at many that have a nice portico that shelters you while you arrive/depart and load/unload. The rooms badly need a total refurb.

Nice suites, great place to rest after a long days adventure.