University Inn Durham next to Duke University Medical Center

The hotel is nice. The check-in went quickly. There is not a lot of parking, but we did find a place. They have a shuttle to Duke, and they let you leave your car until your appointments are finished. We had a nice room, air conditioner worked fine, the shower head was awesome. Liked the bath gel. Could use a bit of updating with the shower, need to recaulk the shower area. Hotel was clean, and smelled good. Bed was comfortable. Very close to Duke Hospital.

Check-in staff was not very friendly. The room was pretty spacious but there seemed to be an odd setting of the furniture with an unaccessible table behind 2 old single couches. There was a door that seemed to connect to another room that I kept worrying someone would come through any moment, I didn't feel very safe. I didn't even know they had a light breakfast as all I received when I checked in was a single key card with no information. The location was great for visiting Duke Medical, but I think I will choose another place next time.

We have stayed here twice when we’ve come to Durham for FSU games. If we ever return we will stay there again! The rooms and staff are amazing!!!

A nice enough hotel that is close to things. They do not run their shuttle on weekends, which is a downside.

location is excellent for me to walk to Duke U campus. Staffs are helpful and friendly. Price affordable with breakfast included. Room is spacious and clean!

Minimal very clean, towels in sufficient staff extremely friendly and accommodating

We routinely stay here for medical appointments/treatment and have never had any issues. Clean and spacious rooms. Very convenient to Duke!

I made a reservation for my 18 year old daughter, who was traveling alone for the first time. At check in they denied her, saying the reservation had to be in her name. I gave authorization by phone, and also went into the Hotels.com reservation to put this request in writing, and still they clerk would not check in my daughter, referring it to a manager later. Although they later allowed her to stay, the manager complained to my daughter that we had created a lot of extra work for them and wasted their time. Not very professional.

We were there after my husband's eye surgery. He had recently had knee replacement. The elevator was out of service and we were on the 3rd floor. I will say thanks to a work who helped me get our suitcase to the floor as my husband was unable to lift and could not walk the 3 floors more than once. As well our neighbor had a horrible cough and woke us at 4 am. The room had a recliner, which was helpful for my husband to sleep. The location was great and the rate was reasonable. The staff was nice and helpful.

Excellent service, very clean,and beautiful rooms. WOULD Highly recomend.