Hilton Garden Inn Portsmouth Downtown

Annoying have to reconnect to the wifi all the time. For a weeks business trip - this was a hindrance. Air con unit was loud along with the fridge which didn't help when sleeping but apart from that, everyone was helpful, food lovely and clean presentable hotel.

Loved the location; rooms were clean and well appointed. Staff was very nice and helped us out of a very big jam when we left an important computer component behind.

Reception was competent. Only issue of note we had was that they had run out of morning coffee at the coffee bar. When asked when they would refill the large coffee decanter, the front desk said that it would take 20 minutes. When I came back 30 minutes later, still no coffee. I was told then to go ask for it from the restaurant. If that was the case, I would have gone directly to the restaurant and not waited for 30+ minutes. The room was in decent shape, but was well used. The bathtub had several repairs to it that were beginning to chip and show damage. They did a horrible job of resurfacing it. Also the shower was very old and the head and handle needed to be replaced because it did not control the temperature very well

An amazing location for a girl’s weekend and special birthday celebration.

We had a wonderful trip....very conveniently located, great staff, and clean! The only complaint that I have is that they are holding a deposit on my credit card after a full payment has already been made in a different way.....why hold my money??