Hivernage Hotel And Spa

Netter Empfang und grundsätzlich freundliches Personal. Zimmer eher klein, teilweise deutlich abgewohnt. Bad und Toilette mit Defekten und renovierungsbedürftig!. Hellhörig. Aufzugsantrieb quietscht extrem und ist auf den oberen beiden Etagen nicht zu überhören (Tag und Nacht). Dachabdichtung defekt. Bei Regen tropft es im Gang auf Etage 6. Frühstück: akzeptabel Positiv: Die Lage, Fußläufig ist man schnell in der Medina.

Generally a very good experience, but lack of maintenance shows especially in the bathroom fittings, which seems to be fairly common around Morocco. Staff were very friendly and helpful, facilities great, if just they could keep up with maintenance. Would stay there again.

Had a relaxing stay at this hotel (stayed on the 3rd floor). The location is perfect! Close to the median. Mina on reception is very friendly and welcoming. She orgnaised a cake for my partners birthday wirhout being promoted which was a kind touch to our stay at the hotel. The pool area was pleasant and relaxing, the staff were tentative. We enjoyed the roofbar at sunset. I think this hotel does itself a disservice wirh it's 5 star rating. When you book a 5 star hotel there is an expected standard. The hotel definately isn't a 5 star, more a 4. I would recommed and would stay here again.

The Pearl next door is very loud so be warned if you are on that side !

Clean hotel with helpful and friendly staff. Good variety for breakfast. Very good wifi. Clean swimming pool although the weather was not warm enouqh to swim. 10 mis walk to Medina. 15 mins to the airport by taxi. 20 mins walk to the shopping mall. Overall a very pleasent stay. I would recommend it to my friends.