The ladies at the desk were always patient and helpful, my room fits all my needs perfectly, I slept well even in this unknown bed. Although the hotel is situated at a busy crossroad, the traffic didn't bother too much thanks to extra windows. The tram right across the street took me to Concention Center in minutes, very comfortable ! The bus stop to the airport is just around the corner, another reason to chose this accommodation, for my next stay again. See you then !