Hotel Windsor Suites

Check-in was a nightmare. They said we did not have a reservation even though it was paid in full. After a few minutes, they "found" my receipt under the desk but insisted that Hotels.com had booked when there were no rooms available. When they discovered that what we had paid was not enough to pawn us off to another hotel, they suddenly had a room available. The room was old, the air conditioner knobs were broken so in 30+C temperatures, we had no AC. When I asked about getting it looked at, I was told the AC is what it is and he went back to his phone. The hotel is getting run down but the cleaning staff does an amazing job of making it look good.

This hotel was central to be able to get around Santiago station not far away and we were able to walk to most of the places of interest adequate for the price and breakfast was ok to start the day with

A good location for a brief stop in Santiago. Reasonably budget hotel, but great location. The room was fine, comfortable and safe.

The hotel is very tired and old. But the location and price are amazing! Wifi was great!

very central and close to downtown points of interest. Great breakfast!