Mercure Cardiff Holland House Hotel & Spa

Schönes und sauberes Zimmer. Sehr gutes Frühstück und nettes Personal. Alleine die Warterei am Lift ist sehr nervig.

All good not enough people serving at checking in.the bathroom in the rooms all nice but the door frames needs to be replaced and cupboards very worn out.over all it’s ok.

Given a disabled room with no working shower.

I really liked their gym and swimming pool facilities. Rooms are spacious and beds are very comfortable.

The hotel is lovely, in a perfect location. It was clean and modern - the fridge in the room was useful and although it was a little noisy, we were glad of the air conditioning. The breakfast was very nice in itself, however here we felt the service didn’t quite hot the mark. We were seated on a ‘used’ table and had to wait a long time for them to come and wipe down and reset our table. In fact, they seemed to do all of the empty tables before ours. More attention needs to be paid to the breakfast self-service stations. Many things were running out and there didn’t seem to be anyone keeping things tidy - there were things spilt everywhere so it didn’t feel as clean as it could. The hot water wasn’t very hot to have a cup of tea. The quality of the food was good, you just had to get past the poor service first. I would stay here again but I might consider going somewhere else for breakfast- there are plenty of lovely cafes and restaurants in Cardiff!