Wyndham Smoky Mountains

Overall it was awesome , the only thing I didn't like was when I was told we had a free breakfast, but when I got back down to my room and started reading it was not just a breakfast I would have to sit threw 90 mins for time share , I just think you should be up front and tell your guest what it is, it would have saved me 20dollars I put down as a deposit and I would have told you up front that I wasn't interested, besides I'm not going to make my grandbabies sit threw this, they are two years old . But over all great stay would stay here again . Clean comfortable and great customer service overall

I have stayed here several times before and love the condo and location. However my condo had a awful odor and they said they would come and spray but never showed so we went to Walmart and bought odor spray and had to spray every day.

Let me first start by saying, this is NOT the Wyndham that is connected to the wilderness. We love staying with Wyndham that is connected to the water park. Somehow I made the mistake and booked at the wrong Wyndham. I was a little bummed but knew I could still buy passes to the water park and it was only a 12 minute drive so decided to make the best of it anyway. Checking in was super easy and concierge was great. Walking to our unit, I noticed numerous random pieces of trash. Bottles, gloves, paper towels, etc. this Wyndham has outside entrances to each condo I overlooked that. The condo itself had a very odd smell. I have 2 small children who of course took their shoes off immediately after getting in. Within the hour, their feet looked like they had been running around outside without shoes. The master bathroom shower was very stained and their stray hairs all over the floor and walls inside the shower. Considering I paid almost $1400 for 5 days, that was a little unacceptable. I found a rental at the other Wyndham and booked with them although we had this one as well. We haven’t stayed there at all since the first night but will return the night before check out. Overall, the cleanliness of the condo should have been way better. Not to mention, this Wyndham was pretty dated inside the condos. would definitely recommend staying somewhere else for the amount of money.

Loved it. Stayed two nights and it’s perfect to stay with family.