Staff was alright, pool was heated but slightly cloudy, breakfast was the typical prepackaged items, some had mold growing in them, and a couple of hot food offerings. Latch on door didn't work, so door never closed properly and anyone could walk in. Staff knew about it from previous occupants. We were offered another room, but all our stuff was already unpacked and kids were settled in so it wasn't ideal. We also had cockroaches in our room. Overall, this will be our first and last stay for the next business trip in the area.