Fairmont Sonoma Mission Inn & Spa

Our stay was pleasant enough the property just fine. In spite of the pandemic, they hotel did their best to keep things as normal as possible and I appreciated that. However, I must say that being charged a resort fee was a bit ridiculous considering that there were absolutely no "spa" services available (except for a rather crowded pool) and it was self-park, and there were very limited meal options. I understand (more or less) the resort fee if there are indeed amenities that warrant that (the Fairmont is billed as an Inn and Spa). In this case the fee did not seem justified. As a matter of fact, I stayed at two other CA properties during this trip and both actually waived the fees. I feel we are all doing are part to keep things as normal as possible, and this includes forgoing certain amenities and conveniences. I believe resort fees should not be assessed.

It was a relaxing stay. Close to downtown. We will definitely xome back when the world is actually open for the full experience:)

Fabulous time!! Loved it

Amazing!

Really no elevator? How is this possible?

Absolutely the most lovely and amazing place to stay. Make sure to visit the Spa with the warm mineral pools. The Hotel is geared towards relaxation and we felt warmly cared for by the staff and front desk. Everyone is very nice and accommodating. We had dinner in the lobby on the cozy couch - a plus after massages and hours of hot springs. The beds are very comfortable and the room was totally quite. We did not hear a peep. We will be back soon!

I first would like to say "Thank You" for such a wonderful stay at your hotel. My husband and I travel extensively and have stayed at many B & B's, Hotels and have never been treated so kindly by All the employees that we came in contact with. Your Hotel should be the "poster child" of how to treat there customers and all owner's of hotels should go and get trained by your management. Your employees seem to enjoy their jobs and that's nice to see. We will be staying at your Hotel again.

This is a well located, beautifully landscaped property. They are pet-friendly and we've been here several times with our dog. Staff is great....particularly the valet guys. Their "Royal Service"....basically the hotel operator can be challenging to get at times so can be frustrating. It is an older property so being on the ground floor, we did hear upstairs noises....walking, talking etc. The other disappointment was that, being in wine country, they provide you with a bottle of wine in your room.....a terrific amenity, however, the wine was not good. All in all, a good experience and we would likely return.

The check in process was not great, as the receptionist made no accommodations to help get my mother from lobby to the room. We arrived in the evening and after it had rained – making the path dark and a little slippery. For an able bodied individual the distance may not seem long. However my mom did have a double knee surgery and walks with a cane. All this was clearly explained at check in and when the booking was initially made. The guest services manager did address the situation and also helped is arrange for someone to get my mom from our room to our car or the onsite restaurants with a golf cart. This was very much appreciated but unfortunately the first experience very off putting.

Relaxing. Close to restaurants. Great hike in Jack London park with guide from hotel. Terrific massage and facial.