I stayed at this hotel for five nights in December 2024 and, while it offered a quiet environment, comfortable bedding, and early check-in for IHG members, the overall experience was disappointing.
The corridors were visibly dirty with a foul odor, and our room was only cleaned once despite being vacant during the day, forcing us to take out our own trash. Basic amenities like a kettle, fridge, or even drinking glasses were missing, and the presence of silverfish in the room raised serious hygiene concerns. These issues, especially the lack of housekeeping and pest problems, need urgent attention to improve guest satisfaction.