Big Blue Hotel

Good base for a few days in Blackpool. Stayed in a family room with the seperate kids area being a great idea. Breakfast in the morning was excellent. There was only two things that werent great. I found the bed very hard but thats a personal thing. The other was we felt that we could hear upstairs running about very loudky from our room on the second floor. That might irritate some people.

Not quite a boutique but a good family hotel. Staff were very polite and helpful. £10 a night for parking seemed excessive though.

This hotel was a lovely hotel, great location, great service and food. But was a bit disappointed when I was told I had to pay an extra £20 to keep my car in the hotel. I wasn’t explained when I booked or when I arrived at the hotel that there was a charge.

We’ve stayed here several times before. Stress free. I’m dairy and gluten free and there’s never a problem. Enjoyed our stay.

i wont stay in this hotel again,this hotel now charges £10 per night car parking,not a huge amount but!! when i originally booked the hotel there was no car parking charge,or at least any sign of a change to there policy on charging. i booked in march the charge was introduced in April.on querying with the hotel i was met with basically tough luck not great customer service at all. i then contacted hotels.com who were told exactly the same by the hotel and that they wouldnt waive the charge ,hotels.com give me great customer service they are going to refund me the charge,big blue hotel take note of this!!! a disapointed customer will never stay here again and will ensure i tell anyone who asks not to stay also not a huge amount £10 per night just the principle of it and lack of customer service