We booked before the refurbishment was complete on the basis that it was a 'sister hotel' to The Park, and was being fully refurbished. However, it turned out that the refurbishment was only partial. The cafe and restaurant looked lovely, but we did not get to use them due to covid. Our room had been partially refurbished, but not to the standard of the public areas. The bedroom was large and the bed was comfortable, but judging by the style of the new furniture chosen, the interior designer lost the argument with the accountants. It all felt a bit cheap. The bathroom, tv, and door locks had not been changed and the ceiling had a dated textured pattern. The overall effect was bland and lacking in any style. In terms of bathroom amenities, there was one small bar of soap and some unidentified something in the type of soap dispenser you would typically find in a gym shower provided in the bathroom. No shampoo, conditioner or body lotion. There was also no air conditioning in the room - something to be aware of as the windows at the front open onto the street and it was very stuffy. There were seats on the street outside the cafe, but we ate elsewhere as there were no healthy options, just cakes and pancakes etc. All the above would have been fine at a cheaper, more appropriate rate, however for the price we paid we expected more. Overall it felt less 'sister' and more 'tightfisted sister-in-law' to the Park.
