Property is remodeled but not completely, so you still see some things that are super old and others that are new.
If you get a room with the door to the main hall the noise will be pretty significant, past 11pm.
Cleanliness of main areas is good, but restrooms were ok, some bad (by pool).
Really big negatives:
1) slides, lazy river and kids water area are not heated, water is much colder than pool and on top of it the whole area is in the shade aside from mornings. We were there for a week and saw maybe 5 different people in the area, zero kids in the kids area. Keep in mind if you have kids.
2) food is bad, I’d say 2/5. 3 people out of our party of 5 got sick. I have a very strong stomach and I was out of commission for a day. By the 3rd day you realize every meal besides breakfast is going to be subpar, even for all inclusive standards. If you normally live off hot pockets, reheated wings and Fanta maybe you’ll be delighted in the food. Only respectably good place was the Japanese restaurant where the chef prepares it in front of you.
3) no kids area/playground. What’s advertised is actually a babysitting service, so if you’re not dropping your kids off they can’t actually play there, major bust.
4) Nothing to do in the evenings, sure they have some singer or musician in the grand hall some days so you can sit and enjoy for a bit but that’s it. The arcade “sports bar” has 3 video games from 2005 and some hoops games that weren’t working.