Novotel Leeds Centre

Wet shame about the summer weather!!

Everything we needed. Lovely big, clean room. Very helpful staff. Would definitely stay here again.

We were in Leeds for the Triathalon. We had a requested an early breakfast for 5am in order to reach the event in a timely manner, despite booking the breakfast and speaking to staff the day before, nothing was received. The hotel was meant to be one of the hotels to stay in for the event, i don't believe knew about the event thus were not prepared. It's a shame.

Loved the facilities, the bar and the proximity to tow.

Hotel room boiling hot and ‘aircon’ did nothing to help. Breakfast staff were poor, arrived at 0930 (finishes at 10) and staff were prioritising setting up for lunch rather than noticing there was no milk, brown bread, eggs, sausages, condiments, bacon or hash browns available. Even after letting them know it took 15-20 mins to sort. Door keys repeatedly stopped working so had to keep travelling up and down (and then wait in line at reception) to get them re enabled. Bar staff not very friendly. Parking at the hotel is an additional £12 per night; there are not enough spaces so people are parked all over the place.