We Love the Riu! Wonderful staff everywhere you go within the resort
Beth, Reise (6 Nächte), 27. Juni. 2021
Way Better then Expected !
First, before booking the RIU do not judge all of these reviews. My family and I stay June 24-28 and it was the perfect vacation. The food was very good for breakfast and lunch and had many options. They change the food up a bit and it was good for the amount of time we are staying. We woke up at eight every day and had breakfast and had lunch at 12 and I always got a seat. For dinner, there are a few sit-down dinners, that you may have to wait half an hour before.
All of the sitdown dinners had limited options but the food is very good for an all-inclusive. There is a line 30 minutes before most of the restaurants, so I do recommend waiting online to get in. They only allow a very limited amount of people in, if not you can go to the Buffet and have no wait. I do recommend going to the steakhouse one night and waiting because the food is amazing. At most of the bars, you did not wait more than five minutes for a drink and they were amazing, just make sure you wear your mask or they will not serve you.
The hotel is very casual and very clean, they do mandate the masks around the hotel and all the public areas which can get annoying but just make sure you were wearing them. The Covid test to get into America was a breeze and very easy as long as you go at a good time. There are many security guards everywhere, so do you make sure you are wearing your mask and that you sanitize before going into each restaurant. Everyone should be very understanding!
Bernard, Familienurlaub (4 Nächte), 24. Juni. 2021
Food was fair
Urlaub mit Freunden (3 Nächte), 18. Juni. 2021
Friendly staff, nice hotel grounds, lots to do. The restaurant dinners were excellent, however it was difficult to get in with the limited capacity and not taking reservations. It was also extremely limited for lunch. Only one place at the pool and the buffet was open during limited hours. This is probably my biggest complaint with the resort: limited meal hours throughout the day. If you leave for any excursion, it greatly reduced your ability to get something substantial to eat. For the price, it was still a great value and would recommend it for friends, solo travelers (myself), or anyone who wants to enjoy a nice adults only place with an amazing beach and pool.
Hope, Reise (4 Nächte), 6. Juni. 2021
location is great and the view was gorgeous. the room was not as clean even for “before” covid standard - we were given half used toiletries - the floor is sticky. and you have to call front desk for maintenance to adjust your room temperature. the room was set at 20 celcius.
Reise (2 Nächte), 28. Mai. 2021
Very nice atmosphere and the staff was amazing
Romantikurlaub (4 Nächte), 2. Mai. 2021
I went for my 30th birthday alone best hotel out US ive been too staff amazing buffet was great everyone was so nice for it be property be reopen same day i check in 5/1-5/5 my room was beautiful saw whole island full balcony i rebooked to go back 7/22-7/27 i love resort staff so much
Reise (4 Nächte), 1. Mai. 2021
It's laid back, fresh air, Thick white sand clear warm water. The location is perfect.
Need Really Big Help in their economy.
You got to go across the bridge to see the real affect the stroms and Covid-19 had on the island.
But a few things are starting to come back.
I would recommend EVERYONE who has the chance to come to make sure to make it here.
Romantikurlaub (3 Nächte), 1. Mai. 2021
DO NOT GO. There is no free room service or ANY room service “due to Covid”. Makes no sense because they are still cooking food and serving. They have no liquor in their liquor dispensers in the room. They only open restaurants “first come first serve” and it’s like Black Friday, everyone’s waiting in line. If you don’t get into restaurant for dinner, you have to go to the same buffet you ate your breakfast at. I even heard a couple people talking and made some friends, “why did we come here”
THERE POOL, SWIM UP BAR is closed too! So you have to get out of the pool, and get yourself a drink! When we asked one of the waiters to bring us drinks to the pool, she got upset but did it anyways.
This was the most boring place ever. After 7-8pm, THERE IS NOTHING TO DO. they have a small place where they serve drinks 24/7 but it’s soooooo bad. They have people walking around with MICS and they are trying to pump everyone up in the room with 24/7 bar and it’s so bad. Atleast pay for some good entertainers. We even checked out a day earlier to move to comfort suites. When you move into comfort suites, you are allowed access to the Atlantis. We spend our last day and half at Atlantis , IT WAS GREAT.
Romantikurlaub (4 Nächte), 29. Dez.. 2020
Riu was great. The staff was friendly and pleasant.
Samantha, Reise (4 Nächte), 26. Dez.. 2020