The staff was kind, Professional & Amazing, I left on Saturday noonish returned late Evening all the used towels were on the floor and bed unmake, I called no answer, went to the front desk I was informed they clean every 2 weeks, when I asked for towels I was given a trash bag to FIRST bring down from the 3rd floor before a fresh set was given, on Check out day I had to leave around 6am the elevator was not working walked to front desk who informed me it broke at 3am, so I had to walk up 3 flight of stair and back down.with help Heavy luggage, BED NOT COMFORTABLE, PILLOWS SMALL & UNCOMFORTABLE ALSO, ALL ROOMS SMELLED LIKE HOMELESS PEOPLE STAYED, SHOWER PEALING, NO SHOWER WAS GIVEN JUST 1 SHAMPOO, SMALL SOAP BAR, THERE'S A SINK NO SPONGE, OR DISH DETERGENT,