Super 8 by Wyndham Sevierville Riverside

Location was great, bed was comfortable. Incredible view out the back balcony! The sheets were never changed the whole week of our stay - only made up. No access to washer and dryer. The mini fridge completely froze everything we put in it. Breakfast was decent, not much to offer, and biscuits were soggy some mornings. My original reservation was through the 11th, however the receptionist "pressed the wrong button" and only made it through the 10th. We came back the evening of the 10th, and when I couldn't get back in the room (no one had attempted to contact us the whole day), I had to pay over $100 just for that night.. Overall, the stay was okay - I've definitely had worse experiences than this, but we most likely will be staying somewhere else next trip.

The room was what I expected for a motel, I think the rate was too high for the room. There were 6 raccoons at our back door waiting for food. We were unable to sit outside and enjoy the evening. When it was reported to the hotel concierge she stated there is nothing we can do, the guests feed them. Well this is a problem, as the raccoons were fighting each other and as soon as you would walk outside they would charge you. Then literally try to get into the door. Not safe and the staff should really try to get a handle on the problem before someone gets hurt. We have posted a video on YouTube of the concerns “Super 8 raccoon problem”.

There were two roaches (one on sink faucet & the other in bedroom closest to balcony). The one on sink hid inside faucet before I could get a picture. The other roach was a smaller one on the wall (shown on picture). Mold on bathtub and mold spores on bathroom ceiling, shower was extremely dirty, refrigerator made loud noise and did not let us sleep, entrance door had large gap on its side and at bottom, allowing noise from the outside to be heard on the inside, A/C in front room let out humidity odor, two empty cans of beer were left on the railing in front of our door, balcony to room as well as staircase to lower floors were filthy (spider web and debris everywhere). We've reserved here for 10 years now and will never do so again. The place looked TOTALLY different/dirty. New management told my husband that there is a quick turnaround in cleaning personnel. We believe it's new management. Call me 239-223-0349 and I'll tell you more.

Great stay

We enjoyed our stay. Loved 2 rooms, didnt eat breakfast, or was over at 9am😞. It was a little loud from Hey noises. But overall. I would stay again. Great for price.