Hotel Monna Lisa

This hotel is an oasis in a land full of too many tourists. Enter a portal in a narrow street and a super friendly and helpful staff will make your stay comfortable. The folks on the front desk really were special. They had perfect English and a nice sense of humor. From the first day they remembered us and the rooms we were in. They recommended restaurants and called taxis and printed tickets and nothing was too much trouble. The hotel is elegant and feels old but clean snd comfortable snd very well maintained. There is a beautiful garden at the back to have drink or a snack. The hotel serves a nice breakfast but no restaurant. That is not much of a problem because there are nice restaurants all around in easy walking distance. Don’t even dream of trying to drive in Florence... just stay here. You can walk to almost everything from Hotel Mona Lisa and take a taxi back when you have had enough.

I loved this hotel more than any of other others we stayed at in Italy (visited Rome, Venice and Milan), but what impressed me the most was the staff. They were always friendly and helpful (again something that we didn't find at our other hotels). I would definitely recommend a stay at the Hotel Monna Lisa!

The hotel is really wonderful with lovely, but somewhat small rooms. The breakfast is 5 star as is the service. The one draw back is the mosquito issue. The rooms were quite warm for April but the air was not yet turned on. You could not open the windows due to no screens. We were with a group and everyone was miserable with mosquito bites.

They were very helpful all the way around. Especially with booking my train tickets from Florence to Rome.

Excellent location. Easy to get around Florence from hotel. Nice outdoor garden area. Close to laundry facility. Well lit street where I felt safe walking at night. Excellent breakfast selections!