Macdonald Burlington Hotel

Wir hatten eine gute Zeit ; Lage excellent ; Zimmer sauber; gute Betten und Matratzen; keine Klobürste und Porridge schlecht

We revisited this hotel as has enjoyed previous visit. We drove down and called to ask for nearest car park. We were directed to new street car park which charges 30 pounds per day. We found out that Qpark nearer to hotel was £15 and moved car there after a few hours. Receptionist was not friendly at all and after directing us to new street failed to tell us that the hotel guests pay £9.50 to park at new street. We spent over £40 for 2 days parking. We were given an executive room and beds had a huge gap where two single were joined. It was so uncomfortable we asked to be downgraded to standard rooms next day. We were lucky the team at reception on day 2 were more friendly and helpful. Breakfast was not fantastic and I ended up wishing I had not returned as my last experience has put me off returning here.

Great location,clean but tired room.ok breakfast not bad but no better than a premier inn but more expensive

Room was very noisy and sleep quality was poor. There was no hotel information card in room. For example i had to go to reception to ask for tge extension number for room service. The decor in the room was dated and needed a refurb. Staff were friendly enough

Excellent location for shops and Birmingham New Street station. Clean and comfortable. Disappointed with the breakfast. Small selection of fruit and continental foods. Limited cooked breakfast menu. Not value for money. Better of finding a local cafe/Coffee shop for better experience in this aspect.