This is my second visit to this hotel, it is a good choice to stay in Cuernavaca
Romantikurlaub (1 Nacht), 6. März. 2021
The place is beautiful, but they could improve a better service, the time of waiting in the Restaurant is too long.
Daniel, Familienurlaub (2 Nächte), 24. Juli. 2020
Slow check-in: for 10 min my reservation was looked for in spite of presenting a copy to the reception. Then a room was given but NOT one we paid for, we protested and it was replaced to a very nice one.
"Continental" breakfast was a joke: coffee, juice and toast - we paid for it separately at reservation and got special tickets with multiple indications that tip is not included - but a meal for lunch and dinner was truly excellent. Service at restaurant was "surprising": a waiter forgot to bring a bread, a knife for meat and then ... a bill, as a result we looked over the restaurant how to pay. It was also pretty annoying to see in restaurant construction workers in dirty clothes moving around.
It was also not a pleasure to see construction garbage kept at parking lot. Leaving we discovered in our room a person who came in our absence to check minibar!
I would qualify this "hotel" as rooms attached to tennis courts.
Noise from the road specially in the morning is very bad
It is certainly overpriced. Surely, we will not return to this place to stay
overnight but to have lunch or dinner - it might be.
I&A, Familienurlaub (2 Nächte), 17. Nov.. 2019
I liked the pool and the gardens, breakfast was delicious.
Familienurlaub (1 Nacht), 27. Okt.. 2019
It was a beautiful place. The food was great too!
Marlene, Familienurlaub (5 Nächte), 10. Aug.. 2019
The hotel is located in a very nice neighborhood. The gardens are great. It is a tennis club, the hotel seems improvised. The rooms are spacious but really old and the worst part is the noise. I really heard everything happening in the bathroom next door. It was really disappointing.
Miguel A, Reise (1 Nacht), 9. Aug.. 2019
Lovely gardens and great tennis players..very impressed walking around and seeing great athletes
Reise (1 Nacht), 15. Juli. 2019
Property is close to Centro yet far enough to provide a tranquil setting. Beautiful old hacienda with great vegetation. Service is wonderful and food inexpensive yet excellent.
Romantikurlaub (4 Nächte), 12. Apr.. 2019
Activities are amazing like tenis, yoga, soccer and swimming pool... gym would be better. Room was clean and spacious.
CARLOS, Familienurlaub (3 Nächte), 26. Juli. 2018
Buen servicio, detalles por mejorar
Todo excelente, solo un par de detalles, tardaron como una hora en entregar la habitación porque no la tenían lista, y llegue después de la hora marcada de check in, y hubo problema con una factura de consumo en restaurante, al intentar recuperarla vía telefónica no recibí una respuesta rápida
IVAN, Geschäftsreise (2 Nächte), 3. Juni. 2021