Malmaison Leeds

Excellent customer service every time we've stay. From front desk to dining to management, all staff are extremely hospitable and welcoming.

Fantastic stay, staff were extremely friendly and couldn’t do more for us! The room was lovely and the bed was so comfortable. We also found the location was fantastic as we went mainly to shop. Thanks for a fantastic stay

We had a great two night stay at the Malmaison in Leeds. The staff were very friendly and helpful right from the beginning with explaining the car parking and allowing us to check in early. The room was clean with lovely decor, nice high ceilings. Couldn't fault our stay.

The bedroom was very spacious and modern with great features like USB charging and sockets near mirrors! Also, the breakfast was delicious and good value. However, the windows were wafer thin and with the hotel being situated so close to many bars it was virtually impossible to get any sleep on the Saturday night. It literally sounds like you're still outside amongst the revellers. And the noise goes on quite late into the night so for me, that was quite a big negative. Sunday night was quite a bit better but the windows in the hotel present a huge issue that would make me look eldewinext time.

Great location but service in the restaurant needs help. Waited over 45min for a meal and waiter with eye glasses never once cracked a smile. The bathroom amenities were very “Motel 6” and not something I was inclined to use. In a perfect shopping area though which saves this hotel.