Leonardo Inn Glasgow West End

Der Aufenthalt war sehr angenehm. Das Personal ist nett und kompetent. Allerdings wirkt die Zimmerausstattung schon etwas abgetragen.

Comfortable for a night away .

The service was fantastic. Pillows could have been softer or at least doubled up. We always stay here when we want to visit Glasgow but not be in the hustle and bustle of the city centre. Loads of cafes and pubs near by with great food.

Everything was good except for the night receptionist on Saturday 15 January. Upon our return to the hotel halfway through our 3 night stay the barrier retained our parking ticket. I asked the night receptionist to give me another ticket in order that I could get in & out of the car park. He tried to charge me £15 for our 3 nights parking. I left it & had no problem the following morning obtaining the fee ticket. On Saturday evening also the fire alarm went off twice. Not sure if it was a false alarm we thought we should leave. The night manager was walking along the corridor and said nothing until I asked him was it a genuine alarm to which he replied it was a false alarm. I said it would have been nice to be told to which he replied “well you wouldn’t have been able to use the lift”. We were on the 4th floor & my husband is not good using stairs. If we hadn’t bumped into him my husband would have had to struggle down 4 flights of stairs! I have stayed in this hotel many times & have not come across this sort of behaviour before!

Lovely, friendly staff who went out of their way to make our stay special. The rooms were modern and clean. The bed was so comfortable that I had the best nights sleep in years! Will definitely return.

Internet is low quality. Breakfast was great and rich. Room was warm but small. Walls and doors are not soundproof and you hear all noises from the hall and other rooms. Parking is not safe because there is an entrance from a gas station to parking and anybody can enter there.

Disappointed in that the room stank of cigarette smoke on arrival. Had to leave the window open and remove cigarette butt from window ledge. Probably due a refurbishment of bedrooms.

Hotel is spotless and comfortable.Staff are friendly and efficient and breakfast was very good. The only drawback was the evenings meal , which was probably the worst meal I have ever had. The menus were presented and withdrawn minutes later because there were problems in the kitchen. A piece of paper with approximately 4 choices was given so chilli was ordered.Chick peas and pellets of chicken was served in a sauce with rice. The other person had pie with a dollop of mashed potato ( no veg offered ). The fruit crumble was summer berries heated and sprinkled with a few crumbs. It was so liquid it could have been drunk. We had 3 glasses of wine and one pint of lager between us but the £75 was still excessive in view of the awful meal. Yes - we would stay again but never dine in the hotel.

I stay here fairly frequently as it is such good value in the winter. All the rooms have everything you need, proper hairdryer, iron, ironing board, safe, comfy seat, table , hanging space , kettle with mugs and plenty of plugs. The walls are a bit scuffed at the doors with cases being brought in and out but other than that the decor is acceptable. Plenty of parking though you have to pay, it used to be free so the charge is a disappointment. I had a nice bright room on the 4th floor at the floor as requested. This gave me a view of the pond and my car. I didn't have breakfast this time. Only a few niggles this time, the bedsheet had no mattress protector and there was an irritating button on the mattress which like the Princess and the Pea was a bit uncomfortable. There was a dirty washcloth lying on the safe. I assumed the maid had been disturbed and just forgotten it but it was still there the second night. The first day there was only decaf coffee sachets but there was some nice Earl Gray tea and some cranberry and raspberry so I had that instead. The second night plenty of coffee proper and decaf but no Earl Gray or Cranberry, lots of peppermint. What you get seems a bit haphazard but it all added to the fun. It was easy to adapt the heating to a level of comfort.

Has potential for being a really nice hotel, unfortunately it fell just a little short in the cleanliness, a little short in the comfort . However breakfast service was excellent and the dining room very well laid out with a great choice for breakfast. Drinks in the evening however are well overpriced and don’t really reflect the rest of the hotel Which feels dated