Best Western The Plaza Hotel

Laut ungepflegt und sehr in die Jahre gekommen. Ist eher Motel statt Hotel.

Hotel usw top - wir lagen nur direkt unter der Autobahn, daher sehr laut!

Übernachtung nach einer langen Anreise aus Europa, Ankunft Spätabends. Freundliche und zügiges Einchecken.

Das Hotel ist schon ziemlich in die Jahre gekommen und liegt unmittelbar neben dem Highway. Entsprechend hoch ist der Lärmpegel, besonders bei Zimmern zur Autobahn. Für eine Nacht, resp. halbe Nacht (aufgrund des frühen Rückfluges) war es aber absolut OK und Preis/Leistung stimmen. Ansonsten gibt es aber einen Pool um sich die Zeit zu vertreiben und in ca. 5 Gehminuten Entfernung gibt's diverse Verpflegungsmöglichkeiten und Autovermietungen.

Convenient for a quick stay-over to next location.Great price for all that was included. Staff were informative, Shuttle service was great, Breakfast was unbelievable.Many options including gluten free. Be aware Store in lobby closed early. MacDonald's next door. Entry to rooms was outside and difficult to get luggage up stairway. Poor lighting in central courtyard was .

Unfortunately, we were only checked into the hotel for 1 hour. We were to stay 1 night but had to leave because we were told by Hawaii government that they would be closing the borders the next day due to covid-19. Any visitors in the state or coming into the state would have to remain quarantined in their hotels for 14 days. Not wanting to be, and not able to afford to be there for 2 weeks, we quickly checked out to get back to airport to find a flight out. We were leaving on request of the government, not something under our control but they charged us for our 1 night anyway even though we were not there for more than an hour. I investigated policies at other hotels and found that many were waving cancellation fees due to the Govenor’s request. Not this hotel! We respected your state’s request, and then felt taken advantage of by your lack of consideration due the unusual circumstances. Sorry can not comment on condition, cleanliness or comfort of hotel since we were only there for 1 hour.

We had a room away from the Highway which was great otherwise I think it would have been very noisy. Just one night for ease of getting to morning flight. The room was nice and the bed very comfortable. Breakfast was good.

airport pickup fine, check in efficient, shower bad, I wonder why housekeeping cannot check if the shower head is working properly, when they clean the shower. How difficult it is to clean or replace.

Very nice room. The breakfast was better than any hotel chain I’ve every had!

Service was great, bed was comfy, but the hallway to the room reminded me of the movie The Shining. Just the decor needs to be upgraded. The restaurant is only open during breakfast so coming in late your closest food is McDonalds.