Park Inn by Radisson Cardiff City Centre

We were very disappointed with the room and facilities. Given the room rate we paid for 4 people, the king bed, which was more a double bed size, had spring mattress that was extremely uncomfortable to sleep on and resulted in me and my wife having back aches. The sofa bed was even worse for my 2 adult children again with a very poor and very thin spring mattress. The en-suite room had tired looking ambience and furniture with very little warmth or comfort and certainly was well below a 3 star hotel standard or expectation. The shower is most disappointing as it had little water pressure and poor drainage and the bathroom is a very tight space. Again not a 3 star standard. Very disappointed. Hotel staff were very courteous, responsive and helpful. Breakfast is reasonable with good assortment of choices. Car parking has very limited spaces.

Customer service is not up to the level expected. Rooms are not clean.

Solid hotel for a reasonable prize

Booked a night following a disaster at the citrus across the road. Staff at the park inn were brilliant. Room was lovely and will definatly book again when in cardiff next

If your from the states and going during the hot season there is no air conditioners in the rooms and is very warm. The room was comfortable to sleep in other than the heat. Staff was great, location was perfect and the breakfast was very good.