A hotel in transition, thin walls
The hotel was under renovation, it felt a little dusty, elevators were dirty. I decided to watch a movie when I could not get comfortable enough to sleep, and a minute later the person in the room next to me called to complain about noise (walls are thin). There is another Courtyard nearby that was much more comfortable. I'll make sure to keep future bookings there.
Dennis, Geschäftsreise (1 Nacht), 15. Apr.. 2021
Customer service very friendly but TV wasn’t working
Sonya, Geschäftsreise (1 Nacht), 27. Jan.. 2021
Sad OLD Courtyard .
Prior to arrival I picked food to eat in room, Upon entering hotel is was in middle of construction,. Ok i get mess in lobby , buy halls and elevator dirty, and my room NO microwave and none in lobby due to construction. Some room had them but mine NO due to third party booking. Shower was for handicapped person that I was not told upfront. It was awful at best. Bed was so dusty it took me 10 sheets of lint roller to clean.
John W, Geschäftsreise (1 Nacht), 29. Dez.. 2020
I arrived late at night and when I arrived in the room the water wasn’t working. The front desk attended kindly gave me another room that was a large suite. I appreciated their fast service. Renovations were taking place.
Kimberly, Reise (1 Nacht), 2. Nov.. 2020
The primary reason was that they have EV chargers! The rest of it was clean, comfortable but a bit noisy since it is close to the airport.
Ravi, Familienurlaub (1 Nacht), 10. Okt.. 2020
Candice, Reise (1 Nacht), 12. Sep.. 2020
Nice hotel!! Comfortable!
Laura, Geschäftsreise (1 Nacht), 9. Sep.. 2020
Hot tub not working. Had been down for over a week before our stay and maintenance had still not looked at it. We were on 1st floor and it sounded like the folks above us were moving furniture all night. Heard same thing from another couple. The staff were nice and check in was smooth. It was convenient to the airport but I would think twice about staying there again.
Keith, Reise (1 Nacht), 28. Feb.. 2020
Did not appreciate large number of Girls Soccer Teams. Noisy when trying to sleep. I would have stayed somewhere else if that info had been revealed to me prior to making the reservation. (I called property prior to making a reservation.)
Shuttle service to airport was excellent, both arriving and departing.
Craig, Reise (4 Nächte), 21. Feb.. 2020
Great place to stay before early flight
Easy check in, clean room, close to CVG.
Heather, Urlaub mit Freunden (1 Nacht), 15. Feb.. 2020