Magnolia Hotel Dallas Downtown

Room service not available. Pillows could be more comfy.

Need to upgrade television and tv service. Service is "Dish" and very sketchy.

This hotel was Great the first time I stayed here. That is the reason I came back. However, this experience was not so good. Room was not really clean, no cooking utensils, broken floor tile and hair was in the shower and on the toilet. The hotel staff was great with providing me with things when requested but the hotel need some serious cleaning and updates done.

As a retired petroleum geologist, it was fascinating to stay in this historic building that once was HQ for Magnolia Petroleum Co, which later merged with Mobil. Pegasus sculptures and emblems everywhere! They upgraded us from a queen room to queen suite which was nice. But valet parking was frustrating. We had to wait 30 minutes for our car despite calling ahead. At $32/day, I expect faster service. Room was missing hair dryer. It only had one small trash can. And kitchen only had one fork and knife. Later discovered a few more pieces in the dishwasher, but who knows if they were clean or not? I found the room to be drab with dark brown earth tones and combined with underpowered lighting was depressing. Street noise was also an issue despite being on 14th floor.

We stayed on a weekend. We were on the 17th floor and the music from across the street in the ATT area was so loud and late. We couldn't sleep without ear plugs. The frontdesk have them to us.

Staff was amazing, Rooms was clean and fresh. Valet was on time with little wait. Did get to try the restaurant but maybe next visit. Only complaint was parked is extremely expensive, $30+ per car is over the top.

Several issues but the main two were as follows: 1) Plumbing issues. 2) Grabbed a cup from the kitchen cabinet and it was dirty.

This was my husband and I

We travel frequently and this is the very worst hotel we have ever stayed at. The staff is no help at all... You are still charged the same even though your room is never cleaned in 5 days....you have to ask for towels or any other thing....your garbe doesn't get emptied....we ran out of toilet paper...we were told we had a QUEEN room that was only a double bed. The toilet paper holder fell off the wall .... The light in the bathroom flickered off and on the whole time. And this is an expensive hotel....more like hotel from hell...

Two complaints about the room and property. The ventilation was loud in the room I was booked in. Even when I turned the AC off, a loud buzzing can be heard. Not too annoying, but definitely noticeable. Second complaint I had was the available “facilities” for my dog. I value the fact that they allow pets and that pets stay for free. However, every time my dog needed to go outside, I’d have to walk her 2 blocks away. Keep that in mind, booking a room here.