Arboretum at Great Hills Mall - 5 min drive - 4.5 km
Apple Inc. - 5 min drive - 3.3 km
Domain Northside - 7 min drive - 7.0 km
St. David's North Austin Medical Center - 8 min drive - 6.8 km
Getting around
Austin-Bergstrom Intl. Airport (AUS) - 23 min drive
Austin Station - 18 min drive
Restaurants
Chuy's Tex-Mex - 2 min drive
Sonic Drive-In - 3 min drive
Jim's Restaurant - 3 min drive
Jack in the Box - 3 min drive
Sonic Drive-In - 7 min walk
About this property
Extended Stay America Select Suites - Austin - Northwest - Research Park
Extended Stay America Select Suites - Austin - Northwest - Research Park puts you within a 15-minute drive of University of Texas at Austin and Lake Austin. Guests can visit the fitness center for a workout, and freebies like WiFi and self parking are added perks. Also, this hotel is within a short drive of Moody Center. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
120 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Meeting room
Services
Laundry facilities
Luggage storage
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2006
Safe-deposit box at front desk
Television in common areas
Fitness center
Swimming pool
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
More
Housekeeping (on request)
Connecting/adjoining rooms available
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Housekeeping is offered for an extra charge of USD 10 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Pool, spa, & gym (if applicable)
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Extended Stay America Austin Northwest Research Park
Extended Stay America Hotel Austin Northwest Research Park
Extended Stay America Austin Northwest Research Park Hotel
Extended Stay America Austin Northwest Research Park
Hotel Extended Stay America Austin - Northwest - Research Park
Extended Stay America Austin - Northwest - Research Park Austin
Extended Stay America Hotel
Extended Stay America
Extended Stay America Austin Northwest Research Park
Extended Stay America Suites Austin Northwest Research Park
Frequently asked questions
Does Extended Stay America Select Suites - Austin - Northwest - Research Park offer free cancellation for a full refund?
Yes, Extended Stay America Select Suites - Austin - Northwest - Research Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Extended Stay America Select Suites - Austin - Northwest - Research Park?
Yes, there's a pool.
Are pets allowed at Extended Stay America Select Suites - Austin - Northwest - Research Park?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Extended Stay America Select Suites - Austin - Northwest - Research Park?
Yes, there's free self parking.
What are the check-in and check-out times at Extended Stay America Select Suites - Austin - Northwest - Research Park?
Check-in start time: 3 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Extended Stay America Select Suites - Austin - Northwest - Research Park and nearby?
Maintain your daily exercise routine at the gym.
Does Extended Stay America Select Suites - Austin - Northwest - Research Park have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a refrigerator and a microwave.
Reviews
5.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.2/10
Cleanliness
5.8/10
Staff & service
4.6/10
Amenities
4.8/10
Property conditions & facilities
4.6/10
Eco-friendliness
Reviews
2/10 Poor
Nov 25, 2024
The worst, dirtiest place ever
The worst, dirtiest place ever
Verified traveler
1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 31, 2024
Disappointing Stay
The sheets and towels were clean. The rest of room and facility was dirty and run down.
Eric
Eric, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Oct 21, 2024
Cesar
Cesar, 3-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 22, 2024
Worst I ever experienced
Please remove this property from your selection. It was very dirty, and smelled really bad. There were fleas crawling on my legs in the lobby, the bedding, mattress were stained soiled, the pillowcases had blood stains as if someone got bit by bedbugs, there were dead roaches on the room floor. I did not stay there i asked for a refund and found a found a different hotel.
Valarie
Valarie, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 7, 2024
Janel
Janel, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 6, 2024
The pictures and the hotel description you see in the Hotels.com profile aren't accurate! There is no pool. (it's been filled in with concrete).The "breakfast included" is offered sporadically. Their excuse was always ... "Out of supplies and awaiting delivery". Roaches galore! And the constant odor emminating through the halls. Used condoms and hypodermic syringes strewn about in the parking lot. People living in their cars. Staff is confrontational and very put out with any requests.
The pics of the rooms are totally misleading also. Bed had no mattress pad/cover. Just bed then fitted sheet. Curtains were stained, smelly and had holes in the lining. Refrigerator not working properly. Lost $100 in perishable groceries and they didn't even apologize. Only one small bag cart with deflated and thrashed wheels which was never accessible. Noisy and dusty highway/frontage road construction right outside the property. CapMetro bus terminal immediately adjacent to the property. Was hit up for money in the parking lot by an abundant number of homeless people almost every day there. Lil curly Pubic hairs embedded in the stained and course towels. Shame on Extended Stay America for failing to provide a safe, clean and hospitable property. And shame on Hotels.com for not doing a better job in vetting the properties they endorse on their site by ensuring the pics, details are current and accurate.
Verified traveler
7-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 28, 2024
Brittney the manager is completely unprofessional and rude. Rooms didn’t have clean linens and pull out sofas were horrible shape with nasty stains.
Jennifer
Jennifer, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
Sam
Sam, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 15, 2024
Price and convenience
Tracy
Tracy, 3-night trip
Verified Expedia guest review
2/10 Poor
Aug 12, 2024
Disgusting room, door locks did not work properly, entire room and towels smelled of smoke. Roaches in bathroom. By far the worst hotel I have ever stayed in.
Joseph
Joseph, 2-night business trip
Verified Expedia guest review
2/10 Poor
Aug 1, 2024
I was on a business visit and booked this place. Toilet was dirty with no regular house keeping. Even on request they didnt cleaned the toilet. Rooms did not had enough lights and even after asking for a lamp it was not provided. Kitchen didint had even a single spoon or a cup. I found that the fridge was not clean either as someone's food (stale food) was lying in the fridge when I checked in. No soap in bathrooms. Switches in room either didnt worked or were broken. Corridors were filled with smell of smoke and I felt very unsafe. Horrific stay!!!
Rohit
Rohit, 2-night business trip
Verified Expedia guest review
6/10 Good
Jul 30, 2024
Janel
Janel, 7-night trip
Verified Hotels.com guest review
2/10 Poor
Jul 13, 2024
Disgusted
Cockroaches everywhere. Never stay here.
Verified traveler
1-night trip
Verified Hotels.com guest review
4/10 Fair
Jun 30, 2024
Tim
Tim, 2-night trip
Verified Expedia guest review
2/10 Poor
Jun 25, 2024
The staff did not let me check in until 3am, since the system was getting an upgrade.
Bhavneet
Bhavneet, 1-night trip
Verified Expedia guest review
2/10 Poor
Jun 19, 2024
Bugs everywhere
Threabee
Threabee, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 24, 2024
Cash
Cash, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 20, 2024
Quiet
Sascha
Sascha, 4-night trip
Verified Expedia guest review
2/10 Poor
May 12, 2024
Unsafe Hotel
I checked in a little after 2 p.m.
The foyer was empty & lacked a"Welcome" vibe to it. I sure as heck hope they are having renovations but there was signs of an upkeep.
I had to use the main phone to call for assistance as no one at front desk
The young man came out of office area within 2 minutes.
I left after checking in as no time to go deposit my bag
I came back with my Daughter after 9 p.m.
We parked in the back parking lot.
As we were retrieving my bag, my Daughter & I noticed trash outside the back door spread out.
We went in and walking thru hallway of 140 rooms. I immediately smelled smoke that was not the legal kind.
We kept walking thru till we found my hallway that lead to my room.
My Daughter told me "This is not safe for you. You are not staying here ".
We went up to front desk & cancelled my room.
The young man said we could call his Manager but only card available was the Assistant General Manager.
Olivia
Olivia, 1-night trip
Verified Hotels.com guest review
2/10 Poor
May 9, 2024
Broken furniture
Bad facility
Cockroaches
Smelly rooms
Sarbeswar
Sarbeswar, 1-night family trip
Verified Expedia guest review
2/10 Poor
May 8, 2024
Very nasty! No staff was avaiable to check in. Animals without leashes...not good at all. Felt very unsafe!
Deedra
Deedra, 1-night family trip
Verified Expedia guest review
2/10 Poor
May 5, 2024
Laura
Laura, 1-night trip
Verified Hotels.com guest review
2/10 Poor
May 1, 2024
disgusting
roach infested, ants all over the furniture, bug parts stuck in towels and blankets, stunk like and old burnt out building, everything was dirty like they didn't have housekeeping.
joey
joey, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
Apr 28, 2024
Totally careless hotel. Dirty carpet on the halls. It smells smoke and cigarette. There were leaks in the shower faucets. No curtains in the shower box, the bathroom floor gets flooded. There are bad bugs in the rooms. Little cockroaches gets from the back of the cabinets.
Guests throw trash in the corridors and make loud noise during the night. No security on duty.
The guests sweep all muffins and fruit bars early in the breakfast time and the management don’t refill them.
Extremely poorly managed!!
Terrible experience
Cleber
Cleber, 4-night romance trip
Verified Expedia guest review
2/10 Poor
Apr 28, 2024
Once we arrived we were told that they didn’t have any rooms due a plumbing issue but I was still charged for the room