Extended Stay America New Orleans - Metairie

Elevator didn’t work I reserved a Queen bed when I got there I got a double. Came back down to ask why I was told nothing she could do first come first serve. The entire experience was horrible

The place was Hella TRASHY! We booked it, drove there, and left in a Hurry... Never checked in but called and canceled... They said , No problem we won't charge you! They waited a few days they charged us anyway! Never again.

I didn’t stay someone used my card

My room was not properly cleaned, even after I asked the front desk to have housekeeping cons and explained the situation. There was hair in the sink, sticky stuff on the floor, and I had to clean the room myself to feel somewhat comfortable. I was also on the 4th floor and their elevators were broken. It was an overall terrible experience, and I will not be back.

First time staying at at this location the staff are very friendly housekeepers half clean but outside of that everything's perfect

I love being able to cook in the kitchen they provide and the staff is amazing especially at the front desk. This is definitely the place to have an Extended Stay

Location was good but the elevators were shut down so I had to carry all luggage up and down the stairs. Hotel did not post this before the room was booked.

It’s very cold so I think they should have thicker blankets.

Good cheap hotel with kitchen.

Never got to stay, Hotels.com had to send me to a different hotel.. it was a big uncalled for messand terr hotel customer service