4/10 Fair
Dec 4, 2024
Meh less than desirable
They didn’t have a handicap room available for my wheelchair bound grandmother my price on Hotels.com was not the price of the actual stay. The actual stay was over $100 more expensive. I requested joining rooms. We were across the hall from each other and that was a challenge for them. Sadly both rooms rented had a horrible mold/mildew smell, both rooms were very dingy and grimy. One room had a broken towel rack burnt out lightbulb two different brightness bulbs in one lamp. TV was difficult to operate bathroom cleanliness was very questionable floors and surfaces were dirty/sticky stuff under furniture like wrappers and food crumbs. Holes in blackout curtains. Night audit employee smoking pot in the lobby Continental breakfast items Limited enough waffle batter for three waffles no more three yogurts in the fridge, black and brown bananas dry bread for toast. Overall stay was very disappointing embarrassing that I chose that location over a couple other hotels that were comparable and price. I do believe this will be my last stay at a super eight.
Jeffery
Jeffery, 2-night family trip
Verified Hotels.com guest review
