La Quinta Inn & Suites by Wyndham Univ Area Chapel Hill

Awesome trip! Had everything we needed, convenient to stores, sight seeing, and college campus which we were there for college baseball game. Close to downtown which was another plus!

nice stay! excellent services. Wish to have more chairs in the room and higher quality pillows.

Very nice hotel that is really close to all the points of the triangle. Pleasant staff and comfortable room.

Very clean, one of very few hotels in the area with an indoor pool and hot tub- perfect for our family!

Overall, our experience was great. No complaints with the stay, the beds were comfortable, the room was nice and big and the breakfast was good. My only complaint has to do with checkout. When I checked in, I was asked for a credit card and I was very clear that I intended to pay with cash when I checked out. I was told that this was fine and the total room charge would be put on the card as only a "hold" but would not be charged. However, when I went to check out, my card had been charged, which I was told would not happen. The girl at the desk apologized and agreed to have it refunded back to me so I could pay with cash as I made clear at check in this is what I intended to do. But this should not have been necessary as my card should never have been charged. So there obviously needs to be some changes made to this process when someone says they intend to pay by cash.

We have stayed here previously (3 1/2 years ago) for surgical appointments at a nearby hospital and were satisfied. Things have apparently changed. We recently had to go back for medical reasons. The handicapped accessible rooms and elevators were the furthest away from the entrance of the building which is dangerous as far as I’m concerned. My mother, who has Parkinson’s Disease had to walk incredibly far to get back and forth from her room. I was told upon check-in that an in room refrigerator was “optional”. The young man at the desk accommodated us and changed the room to get the refrigerator. I had to take the alarm clock off of my nightstand and give it to my parents for the night since they didn’t have one. I’ve never seen a hotel that had “clock optional rooms”. There were no tissues in the bathroom upon check-in and when I left out the empty box the next day the housekeeper only threw out the empty box but didn’t replace it. The set-up in the “handicapped bathroom” was awful. I’m sorry but I will never go back to this hotel...

Convenient and great for leisure

The young man who checked us in - he worked the evening shift - was awesome! He was super friendly, gave clear precise directions, attended to our needs with the upmost professionalism....definitely is an asset as he gave us a great “first impression” of our stay. Could easily be rated higher with a few minor tweaks - some neglected maintenance on outside entry doors, door accessing the pool and shower in the pool area was detached from the wall. While visiting the hot tub, we were greeted by a roach - we named him Freddy. Overall aesthetically pleasing in common areas and rooms and they were clean. Towels in the the fitness and pool areas were scarce or non existent.

I requested a handicap room with wal in shower. I arrived and the room was in use, the gentleman I assume he was part of the service dept. Searched until he found a room I was comfortable with. between him and the reservation clerk my stay was good.t.hey went above the usual

Nice and clean! Excellent breakfast and service!