2/10 – Mangelhaft
8. Feb. 2025
Bad service dangers gas smell
The room reserved was not what was in the hotels.com pictures. Learned this by calling the hotel after booking. When we arrived the second shift clerk was not helpful at all when ask questions about restaurants that deliver or a directory in the room. Upon entering the room it had a smell. Found that the fire place was lit and the smell was the gas. Called the clerk again and all he said is there is an oxygen detector on the wall and that the fireplace cant be turned off. The air conditioning unit was extremely loud. The gas smelled kept me awake. The jetted tube was too short to relax in plus it didnt hold the water and there was no safety bar to help with getting out. There were no housekeeping services provided. We had to take our own trash out and get fresh towels for a 4 day stay. The only good part was the water pressure in the shower it was super strong.
Phyllis
Phyllis, Aufenthalt von 2 Nächten
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