Nice Room But Disappointing Service
Service was a big problem—very unprofessional and not friendly. Also, bath mats need to be placed in every room. My wife fell out of the shower because it was so slippery.
Joshua, Familienurlaub (2 Nächte), 12. Juli. 2021
Great place to stay. Clean, quiet and friendly staff. Best hotel stay of my trip. Very happy with this choice!
Mark, Reise (1 Nacht), 30. Juni. 2021
Only thing that we had for an issue was no elevator or maybe we just couldn't find it.
Tessa, Urlaub mit Freunden (1 Nacht), 27. Juni. 2021
Down and Out in Steamboat
generally a nice place, but the sheets were not soft, there was no elevator and the breakfast food was not good and the coffee was terrible.
Carolyn, Geschäftsreise (1 Nacht), 23. Juni. 2021
Hotel is run down. Need better housekeeping. Hallways were always dirty & staff wasn’t friendly. Constantly knocking at our door to get us out before checkout time.
Bryan, Urlaub mit Freunden (3 Nächte), 28. Mai. 2021
The pool has been under construction
Julie, Familienurlaub (1 Nacht), 22. Mai. 2021
Won’t stay again!
I will not stay here again. The staff that was there to check me in really didn’t give me any info. I had to ask about the pool, breakfast.
Walking up to the door we needed to enter the hotel there was trash all over and the carpets are dirty. Our room was ok the carpet was dirty looking and the shear was tore.
Traci, Reise (1 Nacht), 15. Mai. 2021
Pleasant stay, would return
In the midst of renovations it’s tough to know how things might change moving forward but, all in all, we had a lovely stay. The gentleman at the desk who greeted us after our late arrival was very friendly and helped us get checked in and settled quickly. The room was clean and comfortable. A couple of things we noted when we checked out was the cracked toilet seat (like in half...) and the tub liner that was peeling off in the shower, making it quite slick. The day time desk guy seemed bothered that I was mentioning it at all. We weren’t angry, just sharing a safety concern. Mask policies were inconsistent at best. The evening desk guy wore one as did a few guests we saw, but the daytime desk guy and other guests did not.
Jane, Familienurlaub (1 Nacht), 6. Mai. 2021
Beds not cleaned after use
I thought it was ok, until I found a babies bib in the bed! The beds were clearly not changed out from the last guests, just fixed up. That’s gross! Staff also seemed uninterested in guests. There’s other places for comparable prices in the area. Would not recommend.
Melody, Reise (2 Nächte), 30. Apr.. 2021
They couldn’t figure out how to check us in when we got there, the toilet didn’t flush and had obviously been broken for awhile. It was missing parts even. There were ants everywhere and the water in the shower was just luke warm.
Urlaub mit Freunden (1 Nacht), 24. Apr.. 2021