Functional hotel. Not a 5 star
Great on intent but poor on delivery!
Positives: the GM leading from the front, courteous staff, great location if one wants to see the forts
Negatives: food quality, comfort - ageing property, loyalty program not integrated with Oberoi’s
Pankaj, Familienurlaub (1 Nacht), 24. Jan.. 2021
An excellent experience of hospitality....so friendly and positive staff and ambience was so postive..
A.Singh, Familienurlaub (1 Nacht), 8. Dez.. 2020
It was amazing. The service was really good.
Urlaub mit Freunden (2 Nächte), 17. Sep.. 2020
The stay was amazing it was my wife's birthday, the team arranged a surprise room decoration before midnight. At the time of checkout, my wife fell in the washroom due to wet floor.
As there is not decent lighting close to the vanity mirror ,my wife had to use the washroom mirror. Water drainage with a slop is missing which lead to a wet floor. She was wearing slipper provided by the hotel. And on request for medical assistant, a physical came over the check on the sprain. We were provided pain relief onintment and refreshments for our way back to Delhi.
Piyush, Reise (2 Nächte), 16. Sep.. 2020
Very comfortable and relaxing stay , they hotel was clean and staff were very helpful .
Harshil, Urlaub mit Freunden (2 Nächte), 10. Sep.. 2020
Stay was good and comfortable . The location is very apt for tourist , the staff is very co-operative they go an extra step for courtasey and looking after . Some room for improvement is towards internet and cleaniness of crockery and cutlery
ADS, Familienurlaub (1 Nacht), 2. März. 2020
The staff at this property were excellent! Always checking in to make sure you were ok and if you needed anything.
Romantikurlaub (2 Nächte), 3. Feb.. 2020
1) Room staff Ankit was very helpful keeping room clean.
2) Dinner at the restaurant was good but pricey. Food also came out very slow.
1) Bed is too soft with no structure.
2) Room had bugs. I got multiple bug bites on my face and feet when sleeping.
Philip, Reise (2 Nächte), 2. Feb.. 2020
Warm service, handy reception. Great location. Thumb up for Sak and Chef Zubin.
Reise (2 Nächte), 22. Jan.. 2020
Great stay with top notch service and food. All staff members were great and always there to help you
Familienurlaub (1 Nacht), 16. Jan.. 2020