Residence Inn By Marriott Fair Lakes Fairfax

The hotel mistakenly overcharged $2300 because of a system error. And the hotel didn’t detect the error !!

Cleaning staff very rude

Nice hotel with shopping and dining nearby. The room was clean and very spacious. The staff is friendly and helpful, the breakfast is good. I'd certainly stay here again.

I am very happy to report that we had such a nice stay at the Residence Inn in Fairfax. I just came from another trip, where the service and cleanliness left much to be desired...but this experience was perfect! Made our little business/family getaway relaxing!

The room seemed to be satisfactory at first glance. When I was settled I found it was not very well cleaned. Carpet was dirty, the shower curtain moldy, etc. When I pulled out the couch for my grandson to sleep I found it badly stained with a brown smelly odor and was appalled. I called the desk and they brought me another mattress that was also stained badly on the back side?? He took them both and finally replaced them with one that was okay. It left a feeling of sub par dirty room feel. It was one of the worst Marriotts I have stayed in over my years, of traveling - and I have traveled the country in my 60+ years. People lingering out in the breezeway drinking & smoking and BBQ ing when we had to pass outside into our building room. Too bad because I had hoped to make this my hotel when visiting my grandsons nearby. In fact I was planning to stop next week on our return. But will find another hotel. Very disappointed.