2/10
When we went to our room, the bed wasn’t made. I talked to the cleaning lady who didn’t speech English. She went an got sheets and handed them to me. While looking around the room I noticed the bathroom hadn’t been cleaned either. I went to the front desk and was given another room which was cleaner but the laminate flooring and tile flooring were not clean. Our tv control did not work with our tv so we got one channel. The safety lock in our room was broken and the dead bolt in our friends room didn’t work at all. The breakfast bar was Luke warm or more on the cold side. I feel like the help was eating more than the paying customers. There were no ice machines because they were broken. It was a 90 degree weekend. They had bagged ice but gave you very little. There was a leak on the first floor and then when we’re getting ready to leave another leak started pouring down from the third floor all the way down to the first floor. This hotel needs lots of remodeling done and good help.
Carrie
Familienurlaub (3 Nächte)