Clarion Inn Willow River

It is normally a wonderful place and we stay there often. This time the bathroom needed to be better cleaned and the carpet in the public areas needs to be replaced.

Very nice hotel. The bed was a little too soft for my back. The hotel was going under some renovations which I knew nothing about. When I walked out to "my private patio" there sat a strange man on his cellphone. It was one of the workers. The worker was there for the first couple of days so we didnt get to use the patio.

Upon first glance, it was charming and had an old plantation style home feel to it. The outdoor and indoor pools were nice and the lazy river was small, but relaxing. We really had a great experience UNTIL we woke up the 2nd morning and found a BEDBUG on my husbands luggage. We immediately went to the front desk and were informed that since we booked through Expedia, they could not refund our money. They apologized and said they were going to shut the room down as soon as we left. My middle child ended up with bites on her stomach but so far shes the only one with complaints. I've never dealt with this type of situation before and I'm not sure if we could have pressed the issue and gotten a refund or not. We ended our trip early and will NOT be staying there again. Before the bedbug discovery, we thought we had found a place to return every year and relax and enjoy ourselves.

Stayed for a girl's weekend. Hotel was undergoing upgrades. Room was updated and clean.