Hotel Mercure Bordeaux Centre Gare Saint Jean

Das Hotel hat normalerweise eine gute Lage in der Nähe einer Tramstation und des Bahnhofs St-Jean. Aber im Moment fährt das Tram wegen Bauarbeiten nicht. Also zu Fuss zum Bahnhof. Das Hotel hat nicht mehr Mercure-Standard. Die Klimaanlage bringt nicht genug Kühle, im Zimmer ist es eindeutig zu feucht, was einen im Sommer trotz Klimaanlage schwitzen lässt. Das Hotel müsste dringend überholt werden.

Das Hotel ist mit öffentlichen Verkehrsmittel gut erreichbar. Zimmer war sauber und ruhig und das Personal sehr freundlich.

Stayed in this hotel for a business trip. It’s conveniently located for th train station, and the tram stop is just outside the hotel. The centre of Bordeaux is an easy 15-20 minute walk by the river. The room was clean and spacious and the staff friendly and helpful for any requests.

Close to train station not to the city center. Some staff were very nice, but one reception lady could not care less when I requested some ice (NO fridge in my room). She simply said the ice machine was broken (unlikely because the bar was open). The next day another receptionist gladly gave it to me upon the same request. I found the level of service a bit inconsistent.

Pleasant hotel in good location. The staff was very friendly and helpful. The quality of the beds should be improved.