Hyatt Place Dallas-North/by the Galleria

My room I booked was not available. I booked two beds. I got one. The bed isnt very comfortable and my a/c is freezing and buttons do not work to turn down.

Great location

Staff was great, breakfast was okay and room was comfortable and clean

Really clean and quiet. The breakfast was really nice and balanced. I love the bar! No frills and friendly service.

I am pretty easy when it comes to hotels stay for business. Overall, I was happy with this hotel. The the room was quiet and clean, and the bed was comfortable. However, I think that the room needs upgrades. There are barely any plugs for electronics or places to charge phones/computers etc...Also, the shower was clean, but the tiles need to be redone. It looks like old tiles in a shower.

The room had a broken fire alarm that wouldn't stop, desk attendant couldn't fix it, maintenance was to attend to it next day, didn't, left in pieces on furniture throughout. Hotel had power outage. Shower in bathroom was disconnected from wall, hissed and howled loudly when in use. Usually enjoy Hyatt Place, just wasn't great stay. Property needs some updating and better attention to maintenance of rooms.

I had paid extra for a king room (upper floor) and when I got to the hotel I was given a handicap room on the bottom floor.

Amazing staff, very helpful and welcoming. Breakfast was outstanding and one staff member even set up our table for us upon seeing we had 3 children with us. Room was great, perfect for our family. We were able to order some delicious hamburgers that we some of the best I've ever had!

We stayed one night and the location and price were perfect for what we were looking for. However, nothing stood out as amazing or above and beyond. We literally could have walked in and out without ever needing to interact with the staff since they never made an effort to be hospitable or friendly. But that wasn’t necessarily what we were looking for so it was fine.

We have stayed at this location of Hyatt Hotels many times, and we love it. This last week we stayed for five nights to spend Thanksgiving in Dallas with family and had a very pleasant stay as usual. I forgot the top of my new pijama set hanging in the back of the bathroom door and called the same evening we left. I talked to the receptionist and she immediately went and check with "lost and found" but nothing was there. The next morning they had not found it yet even after talking with the cleaning lady. I had just given up when I got a call from the receptionist saying it had just turned up in the laundry dept. My daughter in law picked it up, and I'm thankful for the receptionists that helped me so much and were so nice and helpful!